Privacy Policy
Last updated: June 29, 2026
This Privacy Policy explains how Pirate Bids (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website, mobile applications, and related services (the “Service”). By using the Service, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly, such as your name, email address, date of birth, phone number, shipping address, and payment details. We also collect information automatically as you use the Service, including bidding history, device and usage data, and analytics about how you interact with the Service.
2. How We Use Your Information
We use your information to operate the Service; process bids, purchases, and payments; send transactional notifications about auctions, wins, and orders; provide customer support; detect and prevent fraud; comply with legal obligations; and improve the Service. With your consent where required, we may send marketing communications, which you can opt out of at any time.
3. How We Share Information
We do not sell your personal information. We share information with service providers who help us operate the Service, including our payment processor (Stripe), email provider, hosting and database providers, and analytics tools. We may also disclose information when required by law or to protect our rights, users, or the public.
4. Data Security
We use industry-standard safeguards, including encryption in transit, to protect your information. Payment card details are handled by our PCI-compliant payment processor and are not stored on our servers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
6. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can manage notification and analytics preferences in your account settings, or contact us to exercise your rights. We will respond consistent with applicable law.
7. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not function properly without them.
8. Children’s Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. The “Last updated” date above indicates when this policy was last revised.
10. Contact
For privacy questions or requests, contact us at support@piratebids.com.
